Michigan State University Extension
Tourism Educational Materials - 33209722
06/06/02
Hospitality Is An Attitude
Source: University of Missouri
Author: Weaver, Glenn
ID: H001
Do you have pride in your job and your community?
Yes No
Do you stress the positive things about your community?
Yes No
Are you friendly and do you smile as you greet guests?
Yes No
Are you patient with guests needing information?
Yes No
Are you well groomed and neat in appearance?
Yes No
Do you encourage guests to visit other attractions and
services?
Yes No
Do you think tourists commit more crimes than residents?
Yes No
Do you think tourists cause more parking and traffic
problems than residents?
Yes No
Do you think tourists litter more than residents?
Yes No
Do you think tourists buy only necessities while in your
community?
Yes No
_________________________
Tourism Development Series
University Extension
University of Missouri-Columbia
Author:
Glenn Weaver, State Extension Specialist
617 Clark, Columbia, MO 65211
(314) 882-9511 or 882-3085
This information is for educational purposes only. References
to commercial products or trade names does not imply
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mentioned. This information becomes public property upon
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