Michigan State University Extension
Diversity and Pluralism - 02170082
12/95/

ERIC TITLE NUMBER: ED238431 AUTHOR: Cylke, Frank Kurt, Ed.; And Others



TITLE: Approved Recommendations on Working Out National
Standards of Library Service for the Blind.

YEAR PUBLISHED: 1983
NOTE: 12 p.

ABSTRACT: Standards are briefly outlined for four general
areas. Administrative areas addressed are policies and
procedures, legal basis, planning reports--statistical and
narrative, budget, funding, personnel (personnel policies
and procedures, positions and responsibilities, staff size,
training and performance, job description, affirmative
action, training and instruction, and volunteers),
relationships with other libraries and agencies (sharing
information, coordination of services, liaison activities
and public education, directories of other agencies, and
contacts with library schools), and physical facilities (the
interior). Resource development areas include selection of
materials, copyright, annotated bibliographies, titles
produced, collection maintenance, quality control, technical
and qualitative criteria, reproduction of titles and copies
(cassette, braille, and large type), and collection
maintenance. User service standards address user needs,
temporary service, responsibility to users, registration,
circulation (lending policies and system design),
interlibrary loan, referral services, equipment
(demonstration equipment and services), communication with
users, reader advisory service, and measuring user
satisfaction. Finally, the area of public education and
information covers active liaison, programs, newsletters,
and the reference collection. A glossary is provided. (LMM)

KEY DESCRIPTORS: Glossaries-; Library-Planning; National
Programs; Objectives-; Outreach-Programs; Physical
Disabilities; Special-Libraries
KEY DESCRIPTORS: *Blindness-; *Library-Administration;
*Library-Materials; *Library-Services; *Library-Standards

This is an ERIC database document. ERIC is the National
Education Information Network for providing ready access
to the literature of education -descriptions of exemplary
programs, research and development efforts, and related
information that can be used in developing more effective
educational programs. The ERIC database is currently
available on CD-ROM in the main library (ground floor of
the west wing) at Michigan State University. To locate
ERIC documents in the library identify the first line of
each record (i.e., the field ERIC TITLE NUMBER). ED
following ERIC TITLE NUMBER indicates an ERIC document,
an unpublished research study. Most of these items are
available in the Microforms library, located on the 3rd
floor of the west wing. All you need is the six digit ED
number. If EJ follows ERIC TITLE NUMBER the item is a
journal article. The complete journal name is listed after
the code JOURNAL.


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