C2737
Customer Service Sales Hospitality

CALL, ROBERT
Agriculture Tourism in Cochise County, Arizona

CAPACITY INDEX
The Tourism Capacity Index

CARY, RICHARD
Liability/Insurance Protection-Rural

CD-BU-3443
So Your Community Wants Travel/Touris

CD-EP-5667
Rural Tourism Development Training Package

CD-FO-3255
Starting A Bed & Breakfast/Farm Vacat

CD-FO-3272
Community Travel & Tourism Marketing

CD-FO-3273
Tourism Brochures To Boost Business

CD-FO-3311
Tourism Advertising: Some Basics

CD-FO-3630
Resort Interiors

CD-FO-3808
A Profile of Minnesota's Bed & Breakfast Industry

CD-FO-3809
Boating Patterns and Behavior--

CD-FO-3842
Communication & Marketing Practices-Minnesota

CD-FO-3843
The Minnesota Bed & Breakfast Market:Guest Profile

CD-FO-3880
Recreational Boating:Lake Superior

CD-FO-3895
Boating Safety in Minnesota-

CD-FO-3917-C
Restaurants Up Front

CD-FO-3925
Preferred Facilities/Serv:Free Water Access Site

CD-FO-3940
Minnesota Boat Owners: Summary of Who and What

CD-FO-3942
Activities At Free Public Water Sites

CD-FO-5623-C, NO. 12
Site Selection Basics-Business Group Travel

CD-MI-3928
Managing Small Resorts for Profit

CD-MI-5668
Rural Tourism Development Training Guide
Training Guide:Rural Tourism Development

CD-VH-3167
Bed & Breakfast Operation:More Than Antiques/Atmosp

CD-VH-3852
Basic Tourism Marketing

CD-VH-3908
Practical Marketing Tips For Tourism Business

CDBU2213
Contributing To Tourism

CDF03271
COURTESY IS CONTAGIOUS

CDFO3372
Evaluating Tourism Advertising: Cost-Comparison

CDSS3789
Marketing -- A Tourism Business

CDVH3295
To Bed & Breakfast or Not To B & B:A Case Study

CDVH3854
Developing A Bed & Breakfast (Parts 1 & 2)

CDVH3855
Tourism Attraction Development

CDVH3858
Waterfront Revitalization Tourism Development

CES PAPER
Foodservice Waste Management:Action Model

CHAPTER 14 GETTING DOWN TO BUS NOTEBO
Working With People:Productive Relationships

CHAPTER 3
Measuring Visitor Expenses&Cost-Benef

CHESNUTT, THOMAS
Tourism:Effective Tool for Economic Development

CHESTNUTT, J. THOMAS
Attracting The Migratory Retiree

CHOPAK, CHARLES
Promoting Fee-Fishing Operations As Attractions

CHRISTENBURY, JOYCE
Recycling for the Hospitality Industry

CHRISTIE-MILL, ROBERT
Marketing Tourism:Adverties in Energy Crisis

CIRCULAR 1123
Planning Community-Wide Special Events

CIRCULAR CRD-55
Tourism:Effective Tool for Economic Development

CIRCULAR CRD-56
Attracting The Migratory Retiree

CIS NO. 613
Problem Employees, Personnel Management

CIS610
Effective Personnel Leadership--

CLEMSON
Recycling for the Hospitality Industry
A Profile of South Carolina's B&B Industry
Beginning A Bed & Breakfast in South Carolina
Nature Based Tourism: Annotated Bibliography
Small Town Tourism Development
Hometown Discovery:Tourism Development Process
Profiling Nature-Based Travelers
Nature-Based Tourism Enterprises:Success Guide
Profiling Nature-Based Travelers
Developing Naturally: Community Tourism

COASTAL TOURISM
Measuring Leadership Perceptions
What to Ask:What to Expect:Charter
Waterfront Revitalization Tourism Development

COLBY, BONNIE
Nature-Based Tourism & Economy of SE Arizona

COLE, ROBERT
Take Charge:Economic Development In Communities

COMBRINK, THOMAS E.
Direct Marketing of Ag Products to Tourists

COMMUNITY
Is Your Community Ready For Tourism
Assessing Community Tourism Potential
Tourism Texas Communities:Assessment/Action Guide
Community Tourism Development
Colorado Community Tourism Action Guide
Small Town Survival Manual
Forming Recreation/Tourism Association:New York
Assessing Community Attitudes
Tourism and Your Community
Tourism and Your Community--
The Tourism Capacity Index
Assessing and Analyzing Tourism Resources
A Survey for Tourism Business Retention and Expansion

COMPLAINTS
Retaining Customers by Handling Complaints

COMPUTER DISK & DOCUMENTATION
Tourism Development Simulation Model:Game

CONNELLY, N.
Lake Ontario Fishing and Fish Consumption
Lake Ontario Angler Satisfaction

CONNELLY, NANCY A.
New York's Great Lakes Angler Markets
1996 Angler Effort/Expenditures New Y

CONTENTS LISTING
Tourism USA:Guidelines For Tourism Development

COOP EXT REPT 95.2
Toward Integrative Tourism Planning:Development

COPPEDGE, ROBERT
Organizing A Small Town Development Corporation
Developing Effective Tourism Marketing Program
Customer Relations:Care & Feeding of Customers

COPPERNOLL, SUSANNA
Tourism Texas Communities:Assessment/Action Guide

CORNELL
Forming Recreation/Tourism Association:New York
Tips On Serving Patrons With Special Needs
Considerations in Starting Bed&Breakfast Business
Agritourism New York State:Opportunity/Challenge
Agritourism:Points to Consider
Marketing the Small Lodging Business
Forming Recreation/Tourism Association:New York

COX, RON
Developing Effective Tourism Marketing Program

CR-BU-3822
Using Tourism & Travel As Revitalization Strategy

CR-FO-5937-C
Minnesota Resorts:A Profile of the Industry

CRANDALL, KRISTINE
Nature-Based Tourism & Economy of SE Arizona

CULTURAL/HISTORICAL TOURISM
Protectng America's Historic Countryside

CUSTOMER SERVICE
Customer Service Sales Hospitality
Promote Community:Tourist Hospitality School
Retaining Customers by Handling Complaints
CUSTOMER SERVICE IN A CHANGING WORLD
This information is for educational purposes only. References to commercial products or trade names does not imply endorsement by MSU Extension or bias against those not mentioned. This information becomes public property upon publication and may be printed verbatim with credit to MSU Extension. Reprinting cannot be used to endorse or advertise a commercial product or company. This file was generated from data base TD on 10/02/03. Data base TD was last revised on 06/06/02. For more information about this data base or its contents please contact alexande@msue.msu.edu .